We're here to help
Get in touch
Questions about your order, shipping, sizing, or a bulk request? Send us a message and a real person will get back to you.
Send a message
Use the form below — it's the fastest way to reach us, and you'll get a reply by email.
Order & shipping
Tracking, delivery, or a change to your order? Include your order number and we'll sort it out.
Bulk & wholesale
Buying in volume for a business, school, or organization? Tell us how many and we'll prepare a quote.
Contact form
Tell us what you need
Fill in the form and we'll reply to the email address you provide. For order questions, please include your order number so we can help faster.
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Good to know
Shipping & customs, made simple
Ships from Korea
Every order is sourced and dispatched directly from Korea, sent by FedEx express so it reaches you quickly.
Duties included
We cover import duties and customs on our end. The price you see at checkout is the full price — no extra fees on delivery.
Free shipping over $99
Orders above the free-shipping threshold ship at no extra cost. You'll see it applied automatically at checkout.
Order tracking
Once your order is on its way, we'll share tracking so you can follow it to your door.
Frequently asked
Quick answers
Are AirDays masks authentic?
Yes. We source AirDays directly in Korea — always the genuine product made by COOS Co., Ltd, never a copy or a reseller's leftover stock.
Will I pay extra fees when my order arrives?
No. We handle import duties and customs ourselves, so there are no surprise charges at delivery. The checkout price is everything you pay.
Which size should I choose?
AirDays KF94 comes in sizes from small (kids) to extra-large. If you're between sizes or buying for the whole family, send us a message and we'll help you pick.
Can I order in bulk for my business or organization?
Absolutely — bulk and wholesale are a big part of what we do. Use the form above with your quantity and destination, and we'll prepare a quote for you.
How do I check on an order I've already placed?
Send us a message with your order number and we'll look into it right away, including the latest tracking information.


